Sam Andrew Privacy Policy

Samandrew.uk is the online website of Sam Andrew, a ceramicist based in Manchester, UK. The website presents works made and designed by Sam Andrew with a platform to sell that work.

We are committed to respecting and protecting any personal data you share with us, or that we collect. We aim to be clear when we collect your data and about what we will do with it.

Please read the policy carefully as by providing your personal data to samandrew.uk, you will be deemed to have consented to the processing of such data.

What personal data we collect and why we collect it

Keeping personal data helps us keep in contact with our customers, and to fulfil orders that are made. We may use the data collected to get in touch with you for the purposes of legitimate interest. In some cases we look at the statistics provided to us by Google Analytics and Stripe to help us build a better understanding of our customers to develop our service for the better. 

Information is collected under the following circumstances:

  • Placing an order for a product

  • Subscribing to the mailing list.

  • Visiting the samandrew.uk

Under the terms of the GDPR the lawful bases for processing personal information are:

  • we need it to fulfil a contract (e.g. you bought a product from us);

  • we need it to pursue our legitimate interests including by communicating with current and potential custom; and/or;

  • you have given your consent for us to do so.

We may collect information when you visit our website.

We may also gather information about you from your use of our website, such as which pages are most visited and which events or facilities are of most interest.

When you use our website, we collect your personal information using cookies and other tracking methods.

Cookies are very small text files saved to your computer used to track user navigation around a website. The cookies collect information such as the number of visitors to the site, which pages they visited and whereabouts they came to the site from. This information is anonymous and cannot be used to identify you personally.

Your browser help text will contain information about how to reject cookies from our Site. Rejecting cookies from our Site will not affect your ability to experience the site although it will prevent us from tailoring the website to your interest.

We also use Google Analytics to collect information about how our visitors use and navigate our website. We use this information to understand where custom comes from, and to improve our website and to ensure we provide the best services for our users.

What We Collect

We may collect:

  • Your name (when provided to us by you).

  • Contact details you provide us with (email address/phone number).

  • Your billing address (for taking payments).

  • Billing details (securely stored on Stripe’s system).

  • Any other personal information you provide us with.

Who collects the information?

Information is collected usually through our website by Sam Andrew. Occasionally information is added manually to this data.

Who we share your data with

We will not share your data with any third parties without your permission.

How long do we hold the information?

Information is retained for as long as necessary for the purpose for which it is required.

How to change or delete your data

You have the right to ask us to amend or stop using your personal information, including for marketing purposes, at any time.

You may opt out of marketing emails, or change any of your preferences, at any time by clicking the unsubscribe link in our marketing emails or by emailing us directly using our contact page.

Additional information

How we protect your data

We store your information securely in the Cloud.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Last updated 23/05/2021.

Who to contact about the policy

Our contact for Data Protection and Freedom of Information matters is:

Data Controller / Director, Sam Andrew, Unit 5, The Windrush Millennium Centre, 70 Alexandra Road, Manchester, M16 7WD. Tel.: +44 (0)7443860612

Email: privacypolicy@samandrew.uk

Requests to access data collected by this web site may also be made to the Data Controller / Director of 7 Limes Pottery.

Complaints

If you are dissatisfied after raising an issue about this policy and / or a request to access personal information collected from you on this site, you may contact:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel.: 0303 123 1113 https://ico.org.uk/concerns/